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Penny Wallace Design Creatives

Shipping Policy

Once your purchase is complete you will receive an email with a link to a ZIP file containing PDF files and an eBook with instructions.  They can be printed or imported into a program such as Goodnotes or notables.

  • Downloadable items can not be returned, exchanged, or refunded.
  • All sales are final.

All sales are final. Customized items must be approved by the buyer before the final product can be delivered. Proofs will be sent via email with instructions for the approval process.


Refund Policy

Due to the nature of downloadable products, items purchased can not be refunded. Please be sure of your purchase or contact me with questions.  All sales are final. 

Cancellation / Return / Exchange Policy

Due to the nature of downloadable products, items purchased can not be returned, exchanged, or canceled. Please be sure of your purchase or contact me with questions.  All sales are final. 

©2019 - 2021 Direct Creatives, LLC

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